shiftops.tech
Still running your business
on a spreadsheet?
We build CRM, AI intake and automation for home service businesses. Connect incoming inquiries to a clear owner, a next action and the tools your team uses.
CRM · Voice AI · SMS AI · Website Rebuilds — for home service businesses across the United States
Who we are
Connect your tools.
Clarify the next action.
Shiftops helps home service teams organize intake, follow-up and project handoffs. Ricardo Castellano leads technical architecture and Jose Alarcon leads operations. We define the workflow with your team, then build and document the agreed configuration.
How it works
What we actually do.
01
We diagnose your operation
We map your intake sources, assignment rules and handoff gaps with the people doing the work. Your inquiry and discovery brief give us a starting point for that conversation.
02
We agree and build the scope
We define deliverables, tool access and responsibilities, then configure the agreed CRM, communication or website workflow and test realistic exceptions.
03
We hand it off and train your team
We document the configuration and walk your team through normal work and exceptions. Account ownership, licensing and ongoing support are defined in the project scope.
Clients
Client work and proposed roadmaps.
Industry workflows
Explore documented project scope and illustrative workflows for your trade.
Roofing
HVAC
Plumbing
Electrical
Security Cameras & Alarms
Pest Control
Landscaping
Painting
Pool & Spa
House Cleaning
Garage Door
Pressure Washing
Don't see your trade? Let's talk.
What we design for
A named owner
Every active inquiry needs someone responsible for deciding the next action.
A visible exception
Failed transfers, incomplete records and unanswered questions need a review path.
A defined handoff
The receiving team should know what is confirmed, what is proposed and what remains open.
Are we a good fit?
Start with your
current workflow.
Tell us which tools you use and where work gets stuck. After the inquiry, complete the discovery brief and choose a time to discuss a practical scope for your team.